Suport Online Banking

 

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Informatii utile pentru toti utilizatorii Alpha Online Banking
Useful Information for Alpha Online Banking users
Informatii despre prima logare, parola initiala si CIF
Information about the first login, initial password and CIF
Intrebari frecvente Alpha Online Banking
 
Cum inregistrezi dispozitivul de securitate Alpha Safe Access 2.0
The necessary steps for registering the Alpha Safe Access 2.0 security device
Nou: Cum activezi autentificarea biometrica in Alpha Online Banking
New: How to activate biometric authentication in Alpha Online Banking
Cum sa autorizezi o plata cu Alpha Safe Access 2.0, sa deblochezi dispozitivul de securitate, sau PIN-ul aplicatiei
How to authorize a payment using Alpha Safe Access 2.0, to unlock the security device, or to unlock the PIN code
Cum sa folosesti si sa autorizezi o plata utilizand dispozitivul de securitate hardware
How to use and authorize a payment using the hardware token
Intrebari frecvente despre Alpha Safe Access 2.0
 
Materiale suport pentru persoane fizice
Support documentation for individuals
Informatii referitoare la meniurile din Alpha Online Banking si la operatiunile pe care le poti initia (Manual de utilizare)
Information regarding the Alpha Online Banking options and the operations that can be initiated (User manual)
Instructiuni privind realizarea platilor in Alpha Online Banking
Instructions regarding the initiation of payments in Alpha Online Banking
Materiale suport pentru persoane juridice
Support documentation for legal entities
Informatii referitoare la meniurile din Alpha Online Banking si la operatiunile pe care le poti initia (Manual de utilizare)
Information regarding the Alpha Online Banking options and the operations that can be initiated (User manual)
Instructiuni privind realizarea platilor in Alpha Online Banking
Instructions regarding the initiation of payments in Alpha Online Banking